Refund Policy

Reservation Cancellation Fee:

The cancellation of the reservation by the passenger will incur a penalty of 50% of the ticket cost if the cancellation is made between the tickets purchase date and 15 days before departure.

A penalty of 75% of the ticket cost is incurred if the cancellation is made between
the purchase date and 7 days before departure.

After this period, the penalty will equal 100% of the ticket cost.

In cases where bad weather does not allow the departure of the boat, and upon prior notification by the company, clients will be informed of the event's change of date or the ticket cost will be refunded at the boat party providers offices. In no case will a refund be made for the amount paid for the reservation (a reservation constitutes 19% of the total purchase price).
The above condition will apply to any force majeure event, among which are
any unforeseeable and unpredictable event beyond the control of the boat party provider, including natural disasters (including fire, flood, earthquake, storm, hurricane or other natural disasters), terrorist activities, government sanctions, blockade, embargo, labour dispute, strike, lockout, interruption or serious breakdown.
In cases where bad weather does not allow water sports to be undertaken, the aforementioned shall not be cause for partial/total reimbursement.
In cases where the company cannot perform the service due to technical problems that prevent its departure, the customer may choose to change the reservation for another similar boat excursion of the same amount, or a refund shall be made of the amount paid to the Seller.
The images of the marketed product may not correspond to actual conditions, while the information may vary slightly from the final product.

The customer understands and accepts the general conditions, as well as the description of the product and its characteristics.
The services provided in the product offered will be announced in the website of the same, and thus there will be no refund of the product. due to a claim made by a customer for a service not provided if it is not advertised in the website.
In no case does the boat party ticket include in its price any ticket/access/discount to any disco, as they are a gift that we provide to our customers.
In no case is the party ticket valid for access to any club unless it is directly specified in the same.
In no case shall the company be responsible for the lists/bracelets/discounts that are not delivered because the promoter decides to cancel the lists of the specified day. There will be no entitlement to any refund for the same.
All discounts, free passes and/or tickets for any club must be collected at the boat party providers offices before or after the arrival of the boat.
In no case shall the company be liable in the case that the client has not come to our offices after the boat's arrival or departure.
The schedules and itineraries are approximate and may vary without prior notice due to weather conditions and/or causes beyond the control of the event promoter.
All these terms and conditions are governed by Hungarian law and any conflict arising from any transaction with the promoter will be solely subject to the jurisdiction of the Hungarian Courts.
The Promoter reserves the right to modify these general conditions in order to adapt them to future legislative or jurisprudential developments, as well as to industry practices. Any such changes shall be opportunely informed to the customers regarding any resultant changes.